Key Features of Our Courses
What sets our training apart
Psychological Resilience: Understand how people respond in high stress incidents involving aggression or violence.
Tactical Communication: Outcome-driven language that works under pressure, not emotional or passive de-escalation.
Legal clarity: clear, practical guidance on what staff can and can’t do under UK Law.
Offender Behaviour Insights: Learn to identify the difference between conditional threats and imminent violence.
Return to Normality: Restoring business operations to normal as swiftly and effectively as possible to ensure minimal disruption and continued support.
Team Response: Proven strategies for co-ordinated action, protecting each other and regaining control of volatile situations.
Post-Incident Confidence: Know what to say to emergency services, how to assist police, safeguard others and manage the aftermath.
Instinctive Protection: Physical responses based in natural human reflexes - no martial arts, no theatrics, no guesswork.