Our Team

The people behind the calm.

Managing conflict and challenging behaviour takes more than technique - it takes the right people. Ours bring frontline experience, accredited training, and a genuinely level head to every situation we're called into.

Tony Molloy
Tony Molloy
Director & Lead Trainer
31 years UK PolicingSpecialist Firearms Officer (Lead Instructor)Command Trainer to UK Armed Policing
Tony Molloy

Tony Molloy

Director & Lead Trainer

Tony brings 30 years in UK Policing, including 22 years in Armed Policing, across instruction, command and specialist operations.

Armed Policing — 22 years

  • Specialist Firearms Officer (SFO) — Lead Instructor
  • Armed Response Vehicle Officer (Instructor)
  • Operational Firearms Commander
  • National Firearms Instructor (NFI)
  • National Lead Taser Instructor
  • National Firearms Tactical Advisor

Close Protection — 10 years

  • Close Protection Officer to the UK Royal Family, UK Prime Ministers, Senior Ministers and Presidents internationally

Specialist Operational Skills

  • Surveillance Trained Officer
  • Police Dog Handler (Firearms Support Dog)

Advisory & Command Training — last 10 years

  • Advisor and Command Trainer to UK Armed Policing
  • Advisor and Command Trainer to the Fire & Rescue Service
  • Advisor and Command Trainer to the Ambulance Service

Qualifications

  • Qualified educator
  • IOSH Health & Safety certified

Tony excels at analysing complex challenges and delivering effective solutions.

Jim Millward
Jim Millward
Director & Lead Trainer
National Lead Trainer & AssessorUse of Force SME & Expert WitnessNPCC Tactical Advisory Group
Jim Millward

Jim Millward

Director & Lead Trainer

With 22 years in UK Policing, Jim is a National Lead Trainer and Assessor.

Subject Matter Expertise

  • Nationally recognised Subject Matter Expert (SME) and expert witness in Use of Force and Police Tactics
  • Provides expert opinion to UK Police Forces, the IOPC, and Crown and Coroners Courts

National Advisory & Standards

  • One of the longest-serving members of the NPCC National Tactical Advisory Group
  • Contributes to national best practice on Use of Force and Personal Safety
  • Plays a key role in UK policing working groups, shaping training content used across the country, including mandatory programmes

Qualifications

  • Qualified educator
  • IOSH Health & Safety certified

Jim is known for his empathy, dedication and strong analytical abilities as a respected trainer.

Rob Barber
Rob Barber (KFSM, MBA)
Director & Lead Trainer
Chief Fire Officer (Retired)Multi-Agency Gold Incident CommanderKing’s Fire Service Medal
Rob Barber

Rob Barber (KFSM, MBA)

Director & Lead Trainer

Rob brings 29 years in Fire & Rescue, including 12 years at strategic principal officer level and the service’s most senior command roles.

Fire & Rescue — 29 years

  • 29 years, Staffordshire Fire & Rescue Service
  • 12 years as a Strategic Principal Officer
  • Chief Fire Officer
  • Senior National Operational Roles

Command

  • Strategic & Operational Gold Commander
  • Coordinating Police, Fire and Ambulance

Recognition

  • King’s Fire Service Medal
Tom Marshall
Tom Marshall
Lead Trainer / Media
20 years UK PolicingOperational Firearms CommanderARV Sergeant
Tom Marshall

Tom Marshall

Lead Trainer / Media

Tom brings 20 years in UK Policing alongside 12 years working in the media.

UK Policing — 20 years

  • Armed Response Vehicle Sergeant (ARV)
  • Operational Firearms Commander
  • Response and Custody Sergeant
  • Roads Policing – Senior Investigating Officer (Road Death Investigation)

Media — 12 years

  • Commercial Producer
  • Video and Content Editor
  • Social Media Manager
Paul Flanagan
Paul Flanagan
Lead Trainer
32 years in PolicingLead Public & Personal Safety TrainerSubject Matter Expert in Use of Force
Paul Flanagan

Paul Flanagan

Lead Trainer

Paul brings 32 years in UK Policing, specialising in public and personal safety, use of force, and specialist firearms operations.

Training & Expertise

  • Lead Public & Personal Safety Trainer
  • Subject Matter Expert in Use of Force

Specialist Firearms & Operations

  • Armed Response Vehicle Officer
  • Firearms Team Leader
  • Police Sniper
  • Surveillance Trained

Qualifications

  • Qualified educator
James Felix
James Felix
Lead Trainer
National Lead Trainer — Personal Safety7+ years UK PolicingFirst Class (Hons) BSc
James Felix

James Felix

Lead Trainer

James brings over 7 years in UK Policing and a strong background in education and personal safety training.

Policing & Training

  • Over 7 years in UK Policing
  • National Lead Trainer in Police Personal Safety training
  • Highly experienced in use of force to defend yourself or another

Education & Qualifications

  • First Class (Hons) degree in Sport and Exercise Science
  • Lecturer and tutor in further education colleges (PGCE)
  • Qualified assessor
  • Qualified in working with people with additional needs

James is a popular trainer who is always there to enthusiastically help. He creates an inclusive, relaxed environment and delivers training that caters for all abilities and learning needs.

Karen Stevenson
Karen Stevenson
Lead Trainer
30 years UK PolicingHead of Force Operations UnitCounter-Terrorism Security Coordinator
Karen Stevenson

Karen Stevenson

Lead Trainer

Karen brings 30 years in UK Policing across operations, command, custody and counter-terrorism.

UK Policing — 30 years

  • Head of Force Operations Unit
  • Local Police Commander – Stoke-on-Trent
  • Custody Manager / Custody Officer
  • Post Incident Manager
  • Force Duty Officer

Specialist Command

  • Tactical Commander – Public Order, Public Safety & CBRN
  • Counter Terrorism Security Co-ordinator / Police Search Advisor

Senior Staff Roles

  • Staff Officer to the Chief Constable
  • Staff Officer for the National Protest Portfolio

Karen is passionate about developing others, sharing her knowledge generously, and supporting organisations to navigate complex challenges. Her leadership style is grounded, collaborative and informed by decades of frontline and strategic experience.